BUNNserve® Contracted Support

Equipment Management You Can Count On

Contact Us:

  800-209-2866

OR

Project Management Services Include:

National Equipment Roll-Outs

  • Experienced in large or small programs
  • Simply provide a list of locations and identify equipment to be installed

COMPREHENSIVE COORDINATION

  • Equipment shipping and installation dates
  • Scheduled installation appointments
  • Constant monitoring of installation progress

ON SITE SURVEYS

  • Identify store layouts
  • Understand specific store operations
  • Apply information to total project planning

FLAT RATE PRICING

  • Identify store layouts
  • Understand specific store operations
  • Apply information to total project planning

ON SITE SURVEYS

  • Eliminates multiple billings
  • Installation charge can appear on equipment invoice

WEEKLY STATUS REPORTS

  • Eliminates multiple billings
  • Model and serial numbers and equipment asset tag numbers at each location
  • Dates of installations by location
  • Other location data captured upon request

Features Include:

24/7/365 AVAILABILITY

BUNN TRAINED FIELD TECHNICIANS

RANGE OF SERVICES

  • Project management
  • Warranty and post warranty service
  • Equipment deployment
  • Installations
  • Preventative maintenance
  • Calibrations
  • Multi vendor support
  • Service management reporting

DOMESTIC AND GLOBAL CAPABILITY

COMPETITIVE PRICING OPTIONS

CUSTOMER CENTRIC METRICS

  • Focus on performance and quality
  • Call Center average speed to answer
  • On-site response and restore times
  • First call fix performance
  • Satisfaction surveys

Dedicated web portal

The BUNNserve® website gives our customers the opportunity to view their own service order in real time. You can access the complete transaction log of every call from the time it was opened to the time it was closed, allowing you to stay better informed of each call's history. Click here to pursue a quote or more information about our BUNNserve® program of support services.

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