Practicing aggressive and continuous quality improvement is one of the five BUNN key Strategic Objectives. We define quality as conformance to requirements. We will understand and agree upon the requirements of our customers and our suppliers, both internal and external. We will continuously improve our processes to meet the following requirements at all times:
• Provide the highest quality products at the highest levels of customer and employee safety
• Minimize the costs of nonconformance
• Provide a positive experience for our customers at every opportunity
• Ensure that our communications with customers are clear, accurate and timely
• Do what we say we are going to do
• Achieve targeted year over year improvements in each area and company wide
BUNN strives for the highest level of customer satisfaction by utilizing a robust Quality Management System which encompasses all processes to design, manufacture and deliver products with the BUNN label. This Quality Management system is independently audited and certified to the ISO 9001:2008 Standard.
BUNN equipment is compliant with many national and international Agency safety standards.
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