
Commitment to Quality
We are committed to excellence in every aspect of our business, consistently delivering the highest quality through a rigorous quality assurance process that drives exceptional service and value for customers.
Our Commitment to Excellence
- Strive for excellence in all that we do
- Seek to understand, meet and exceed customer expectations
- Meet all applicable requirements
- Pursue continual improvement in our application of quality-driven practices
ISO9001 Registered Quality Management System
BUNN strives for the highest level of customer satisfaction by utilizing a robust Quality Management System encompassing all processes for designing, manufacturing, and delivering products with the BUNN label. This Quality Management system is independently audited and certified to the ISO 9001:2015 Standard.
SOC 2
The purpose of the SOC 2 report is to evaluate an organization’s information systems relevant to security, availability, processing integrity, confidentiality, and privacy.
BUNN and SOC 2 Compliance
BUNN is SOC 2 compliant, demonstrating our commitment to securely managing customer data. The SOC 2 reports are generated by an objective third party attesting to a set of assertions made by BUNN about its controls that are in place to protect customer data. The audit firm’s evaluation includes comprehensive testing of the design and operating effectiveness of the controls within the audit period.
Customers may use the SOC 2 report to assess the risks arising from interactions with the assessed BUNN systems throughout the period.
Quality Management for Food Safety
NSF International has assessed and certified BUNN’s White Hall manufacturing facility as meeting the rigorous requirements of the BRC Global Standard for Packaging Materials.
This certification applies to our processes for cutting, forming, and packing paper filters used in coffee and tea preparation across both foodservice and consumer markets. The BRC Global Standard is a globally recognized benchmark for quality, safety, and operational criteria that ensures manufacturers fulfill their obligations and protect the end consumer.
This third-party certification underscores BUNN’s ongoing commitment to quality, operational excellence, and safety at every stage of the manufacturing process.
Multinational Agency Safety Standards
BUNN equipment is compliant with many national and international Agency safety standards.