Commitment to quality

Practicing aggressive and continuous quality improvement is one of the five BUNN key Strategic Objectives. We strive for excellence in all that we do. We will seek to understand, meet and exceed customer expectations. We will meet all applicable requirements. We will pursue continual improvement in our application of quality-driven practices.

Quality & safety of products

• Provide the highest quality products at the highest levels of customer and employee safety
• Minimize the costs of nonconformance

Quality of the customer experience

• Provide a positive experience for our customers at every opportunity
• Ensure that our communications with customers are clear, accurate and timely
• Do what we say we are going to do

Quality driven by efficiency & productivity

• Achieve targeted year over year improvements in each area and company wide

ISO9001 registered quality management system

BUNN strives for the highest level of customer satisfaction by utilizing a robust Quality Management System which encompasses all processes to design, manufacture and deliver products with the BUNN label. This Quality Management system is independently audited and certified to the ISO 9001:2015 Standard.

Multinational agency safety standards

BUNN equipment is compliant with many national and international Agency safety standards.